Montreal: It’s really frustrating to wait for something you have ordered. Earlier, if you had ordered for a pizza, all that you could do was to peep through the window waiting for the delivery guy. This is no longer the case now as you have an app called ‘Bringg’ using which you can track the deliveries and find out where exactly your order is.
Bringg provides a cloud-based platform that allows customers to track their orders right from the moment they enter it to the moment the delivery person rings their doorbell. These days, the customers are becoming more sophisticated and they are expecting more than ever before. But not to worry as Bringg is capable of reaching up to the expectations of the customers.
How does it work?
The app works by synchronizing a web-based management dashboard into a point-of-sale system within a smartphone app which the delivery persons use on the field. Whenever a new order comes in, it will be directly sent to the delivery driver who is near to the customer. Then the system emails or sends a message to the customer with the information on the delivery person’s name, the area he/she is located and also the expected arrival time.
Later, an embedded link opens up the map through which the customer can track their order in the real time. This has been helpful for receiving the deliveries at the front gate or in a building lobby. Once the order arrives, the app sends a virtual doorbell alert to the customer.
How can the app be useful?
The app is not only useful to the customers but also to the delivery persons. With this app, the delivery person can take the pictures of the delivered product; he/she can collect feedback and can also take customers’ signature. Meanwhile the manager at the restaurant can keep track of each and every delivery though Bringg’s web-based dashboard.
A Conshohocken based restaurant delivery service got the immediate results after using the Bringg’s system. For several years, the restaurant’s operational managers used to communicate with the drivers through a text message which was not scalable. Later, the company switched to Bringg at the end of 2014 and saw more than double volume within few weeks.
Bringg is highly automated so that the companies can grow into a new territory at any time and manage it remotely. The app helps the small independent businesses to take on the Dominos of the world. So any businesses that make service calls or deliveries can work much better with Bringg.
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